First of all, thank you for purchasing Waysion products. To help ensure a satisfactory service and your rights, Waysion Technology (Xiamen) Co., Ltd. warrants its products against defects (excluding physical damage to the product) in materials and workmanship under normal use for a period of one (1) year from the date of delivery.

Before you send any product to Waysion, you must e-mail us, telephone us or fax us a RMA Form you filled. If approved, a RMA number will be e-mailed to you. Customers should deliver the returned products to our appointed service center within 15 days after you receive the RMA number. If returned products (within warranty period) are either stopped production or have difficulty in repairing, Waysion will consider a replacement or other solutions, which shall be negotiated by both parties. If the customers are in need of technical support, our professional technicians will reply you at the first time, and provide the necessary technical data and auxiliary solutions. Waysion will try our best to provide you the technical supports and relevant services.

Download RAM Form